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Customs Clearance
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Our staff will provide on site consultation at any
suitable time for the customer. In situations where on site consultation
is not possible, online consultation will be provided. Customers will
be able to reserve a suitable time for packing service at any time
after the consultation. |
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It is both beneficial for our customers and ourselves
to have a list of expected goods to be delivered.
All important documents and precious property
including, passports, air tickets, bills, and seals are better kept
with the customer. Though customers need not pack and deliver
anything by themselves if there are such items that you wish staff
not to touch you are welcome to pack it yourself. Our trained and
skillful packing staff will use special packing materials to pack
your belongings. We will ensure perfection in packing through double
checks for safety and security from damage. Additional packing will
be applied where needed. |
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Transportation,
Customs and Shipping |
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After transportation and packing generally we move
the goods to our warehouse and pack the goods into a wooden box or
container. After that, we transport your property to Busan for storage
or designated storage by our shipping companies.
Property will be inspected by our staff in Busan
or the designated area. Finally we will arrange the necessary documents
for the international relocation of your items. Through this
process the items are entitled to be shipped and will be put into
a schedule to leave (waiting list). Goods will leave in accordance
to vessels designated shipping times. This is the first step of shipping.
After shipping the Bill of Lading will be issued. Other documents
will be sent on to the owners of the items. |
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This is a process for transportation of items by shipping.
Sea Road specializes in the delivery of customers' items quickly and
safely by contracting with foreign shipping companies. |
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Customs
Clearance at port of arrival |
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1. The branches and agents of CIL will inform customers
of arrival and customs clearance of items.
2. Customers may receive consultation for documents
for customs, confirmation of residence, and the date of DOOR (?) with
our staff by telephone or through E-mail.
3. Customers should ascertain whether it is a commissioned custom,
if so, Sea Road will deal with the items and deliver it to your home
through local agents. |
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Confirmation
of delivery |
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1. Once items have been cleared by customs, they will
be transported to storage centers of CIL branches or agents. According
to pre determined scheduling items will be delivered to the place
designated the customer.
2. Customers are required to sign the confirmation of delivery for
completion of transportation.
3. CIL always gives attention to any complaints or suggestion about
the service by surveying customer satisfaction. |
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